Changes in customer behavior are among the foremost concerns cited by the majority of retail and consumer CEOs in PwC’s 18th Annual Global CEO Survey. Leveraging PwC's 2016 Total Retail Survey, this presentation explores the underlying trends and implications driving the current and future landscape of retail and highlights implications in apparel, footwear, and specialty retail. Carla DeSantis, Principal with PwC's Strategy&, presented this free webinar.

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